FAQ – Antworten auf häufig gestellte Fragen

Manche Fragen werden immer wieder gestellt. In dieser Sektion finden Sie die Antworten auf häufig gestellte Fragen nach Themen geordnet.
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Leathers


Camoscio
= Suede: Upper leather with a rough surface made of sheep, goat or cow hide. The leather is dimensionally stable and elastic at the same time. The open pores create a high level of breathability.


Capretto = particularly fine goat leather, smooth, shiny surface with typical Capretto pattern and characteristic wrinkling. Soft, yet very strong.


Cervo = deerskin: Very soft, yet durable and tear-resistant leather.


Intrecciato 
= Braided Leather


Laminato = Machined calfskin with shiny, partly crashed surface


Nappa
= Soft smooth leather of calf or sheep with full grains.


Scotchgrain / Kess
= Grained Calfskin


Spazzolato = Brushed calfskin with matt surface.


Vernice 
= Patent leather: Leather with smooth, elastic synthetic lacquer surface. It is very sensitive to cold, heat and solvents .


Vitello
= box calf leather: One of the finest leathers that is used to manufacture shoes, belts and bags. The surface is completely smooth with a very fine grain pattern.



PayPal: With PayPal you can make transfers quickly, securely and easily. To make the transfer with PayPal, enter "PayPal" as the payment method. After completing the order process, you will automatically be redirected to PayPal. If you are already registered with PayPal, you can log in with your user data to complete the process. If you are not yet registered with PayPal, you can log in as a guest to complete the payment.


Payment in advance: After completing the order process, you will receive an order confirmation with our bank details as an e-mail. As soon as we have received the payment amount (depending on the credit institution 2-4 days after the transfer), the order will be shipped, unless otherwise stated.


Right of withdrawal
 
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
 
Right of withdrawal
 
You have the right to cancel this contract within fourteen days without giving any reason.
 
The revocation period begins fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
 
To exercise your right of withdrawal, you must send us (
Company
G. K. Mayer Shoes
Eckstr. 10
D - 66976 Rodalben

Telefon: +49 6331 1410075
Telefax: +49 6331 77736

E-Mail-Address: info@gkmayershoes.de
Internet: www.gkmayershoes.de
)
with a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the enclosed sample withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
 
Effects of withdrawal
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
 
Muster-Widerrufsformular
 
An
Firma
G. K. Mayer Shoes
Eckstr. 10
D - 66976 Rodalben
+49 6331 77736
E-Mail-Adresse: info@gkmayershoes.de


- I hereby revoke the contract I have concluded for the purchase of the following goods:

- Name
__________________________
 
 
- Address

__________________________
 
 
- Ordered on / received on
 
_________________ / __________________
 
- Date

__________________
 
 
- Signature
 
________________________________
 


It is often caused that the e-mail ended up in your spam folder, or the specified e-mail was accidentally misspelled. If the confirmation e-mail is not in the spam folder, please contact our customer support by email to anfrage@gkmayershoes.de.


If you would like to log in but have forgotten your password, click on the button "Forgot password? On the new page you can enter the e-mail address you used to register with G. K. Mayer Shoes. We will send you a new password to the e-mail address you have provided. With this password you can log in. We recommend that you then change your password to a password of your choice under "User data" "Change Password" and change it to a password of your choice.

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Kontakt

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08:30 - 17:00

Freitag

08:30 - 16:00

Tel:

+49 (0)6331-23990

E-Mail:

anfrage@gkmayershoes.de

G. K. Mayer Shoes

Eckstraße 10

66976 Rodalben

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